In addition to sales and installation, our experienced telephone engineers also offer a full call-out and repair service for all types of telephone systems. Whether you have a faulty phone or your whole system is on the blink, get in touch and we'll get it fixed.
A telephone engineer could be on site within the hour!
Simply call us on 07947 277 183 or, if your problem is less urgent, click here to email us.
Many small problems with telephones can be solved by performing a few simple checks, as outlined below. If your problem isn't solved by the suggestions below, then click here to email us or call us on 07947 277 183.
| Possible fault | Try this solution | |
|---|---|---|
| The curly cord is faulty | Replace curly cord | |
| The connector on the handset is faulty | Replace handset | |
| To test this, try swapping the faulty curly cords/handsets with those of a known working phone | ||
| Possible fault | Try this solution | |
|---|---|---|
| There is a fault on the line | Call your line provider (e.g. BT on 154) and ask them to test your line | |
| There is a fault on the system | Switch system power off for 30 seconds, then turn back on |
| Possible fault | Try this solution | |
|---|---|---|
| The line cord is faulty | Replace the line cord | |
| The phone is faulty | Phone needs replacing | |
| The socket is faulty | Call us to replace the socket | |
| To test this, try swapping the faulty line cord or phone with a known working phone | ||
| Possible fault | Try this solution | |
|---|---|---|
| Call forwarding has been accidentally set | Turn off call forwarding | |
| See your user manual to find out how to do this. | ||