Answers
Tell me about UTS! UTS
has been selling high quality refurbished telephone systems in West Yorkshire
and the surrounding region for over 15 years.
With more than 30 years experience in the telecoms market,
we know all about phones, and all about how people work
with phones. This means we can tailor a telephone system to
your needs, and at a bargain price. We also sell new systems,
but when people see the price of a refurbished equivalent,
they always choose the latter!
Back to questions
What is the quality of a used phone system?
All our
telephone systems are of exceptional quality - many customers
can't believe that the phones they're receiving aren't brand
new! All our phones are professionally cleaned, and have new
cords, paper inserts. For the price difference compared to new,
there really is only one choice - buy used guaranteed! Back to questions
What guarantee do I get with a used telephone system?
Our standard guarantee is for six months, but with certain lines the guarantee
is one year. The fault rate of our installations is very low,
as low as with new equipment, but our standard guarantee is shorter to keep the price even lower for you. Back to questions
Why do I need a phone system?
If you
need to transfer calls from one person to another, or need to
handle more than one outside line, then a phone system is essential.
A standard phone line does not give you the facility to transfer
calls, or even place them on hold. Back to questions
How does a phone system work?
The system
itself sits between your outside lines, and your internal phones.
It handles all the connections between the lines and phones,
enabling you to transfer calls, make internal calls, etc. Back to questions
Does having a phone system mean I can make more than one outgoing call at once?
The number
of outside lines determines the number of calls that can be made
at any one time. Therefore, if you have three lines, then three
outside calls can be made or received at any one time. The number
of outside lines has no bearing on the number of internal phones. Back to questions
Do I need a receptionist?
Modern telephone systems are extremely flexible, and can be programmed
for a receptionist setup, or for more than one phone to ring
so that anyone can answer a call. So, it's not always necessary
to have a dedicated receptionist to answer calls. Back to questions
What's the difference between a keyphone and a standard phone?
A keyphone
is a telephone which will only work on a telephone system, and
usually has a hold button, and lights to indicate line status
and other special features. A standard phone will connect to any normal phone
line, and doesn't have any status indicators. However, calls can still be transferred using a standard phone. Back to questions
What's the difference between standard lines and ISDN lines?
Standard lines use analogue transmission and signalling, exactly as your
phone at home does. An ISDN line is fully digital, and offers
additional features such as direct phone numbers (DDI), and external
transferring of calls. Back to questions
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